Shipping Policy
Carefully Created, Carefully Delivered
At Memirova, every personalized keepsake is individually created based on your selected customization details.
Because each product is made specifically for you, orders require dedicated production time before shipment. We carefully prepare, inspect, and package every item to ensure it arrives safely.
Order Processing & Production Time
After your order is successfully placed, our team reviews your customization details and prepares your order for production.
Production Time
2–5 Business Days
Production time includes:
- Reviewing submitted customization details
- Preparing personalized designs
- Creating your custom keepsake
- Quality inspection before shipment
Once your product has passed inspection, it will be shipped to your delivery address.
Shipping Information
United States Shipping
Production Time
2–5 Business Days
Shipping Time
5–9 Business Days
Estimated Delivery Time
7–14 business days
Free shipping
Shipping fees are calculated and displayed during checkout based on the shipping address and available delivery options.
International Shipping
We currently support shipping to the following countries:
- Ireland
- Australia
- Germany
- France
- Canada
- Mexico
- Spain
- New Zealand
- United Kingdom
International Shipping Time
Production Time
2–5 Business Days
Shipping Time
6–10 Business Days
Estimated Delivery Time
8–15 Business Days
Shipping Fee
$19.99 USD
International shipping fees will be displayed during checkout before payment confirmation.
Shipping Timeline Summary
| Destination | Production Time | Shipping Time | Estimated Delivery | Shipping Fee |
|---|---|---|---|---|
| United States | 2–5 business days | 5–9 business days | 7–14 business days | Free |
| Ireland | 2–5 business days | 6–10 business days | 8–15 business days | $19.99 USD |
| Australia | 2–5 business days | 6–10 business days | 8–15 business days | $19.99 USD |
| Germany | 2–5 business days | 6–10 business days | 8–15 business days | $19.99 USD |
| France | 2–5 business days | 6–10 business days | 8–15 business days | $19.99 USD |
| Canada | 2–5 business days | 6–10 business days | 8–15 business days | $19.99 USD |
| Mexico | 2–5 business days | 6–10 business days | 8–15 business days | $19.99 USD |
| Spain | 2–5 business days | 6–10 business days | 8–15 business days | $19.99 USD |
| New Zealand | 2–5 business days | 6–10 business days | 8–15 business days | $19.99 USD |
| United Kingdom | 2–5 business days | 6–10 business days | 8–15 business days | $19.99 USD |
Order Tracking
Once your order has been completed and shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow some time for tracking information to update after the carrier receives your package.
If you do not receive tracking information, please contact our customer support team.
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information during checkout.
Please carefully check:
- Full name
- Shipping address
- Apartment/unit number
- Postal code
- Contact information
If you notice an incorrect shipping address, please contact us as soon as possible.
We will do our best to assist before your order enters production or shipment.
International Customs & Duties
For international orders, additional customs procedures, taxes, or duties may apply depending on the destination country.
Any customs fees, import taxes, or related charges required by local authorities are the customer's responsibility.
Memirova is not responsible for delays caused by customs inspections or local regulations.
Shipping Delays
While we work hard to deliver your order within the estimated timeframe, unexpected delays may occur due to circumstances outside our control, including:
- Weather conditions
- Carrier delays
- Public holidays
- Customs processing
- Incorrect shipping information
These situations may extend delivery times slightly.
Contact Us
If you have questions regarding your order or shipping status, please contact us:
Email:info@Memirova.com
Phone:+1 9295566566
Business Address:
BABYELEFANT TECHNOLOGIE LIMITED
2525 Arapahoe Ave, Ste E4 #1155
Boulder, CO 80302
United States
