Versand
Carefully Created, Carefully Delivered
At Memirova, every personalized keepsake is individually created based on your selected customization details.
Because each product is made specifically for you, orders require dedicated production time before shipment. We carefully prepare, inspect, and package every item to ensure it arrives safely.
Shipping Information
|
Destination |
Order Cut Off Time |
Handling Time |
Production Time |
Transit Time |
Total delivery Time |
Shipping Fee |
|
Continental U.S. |
11:00 PM |
1 business days |
2–5 business days |
5–9 business days |
8–15 business days |
Free |
Order Tracking
Once your order has been completed and shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow some time for tracking information to update after the carrier receives your package.
If you do not receive tracking information, please contact our customer support team.
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information during checkout.
Please carefully check:
· Full name
· Shipping address
· Apartment/unit number
· Postal code
· Contact information
If you notice an incorrect shipping address, please contact us as soon as possible.
We will do our best to assist before your order enters production or shipment.
International Customs & Taxes (DDU)
Orders shipped outside the United States are delivered Duties Unpaid (DDU).
This means the total displayed at checkout does not include local import taxes, customs duties, or clearance fees. Any applicable fees are determined by your local customs authority and will be collected by the shipping carrier prior to delivery.
Shipping Delays
While we work hard to deliver your order within the estimated timeframe, unexpected delays may occur due to circumstances outside our control, including:
· Weather conditions
· Carrier delays
· Public holidays
· Customs processing
· Incorrect shipping information
These situations may extend delivery times slightly.
Lost or Damaged Packages: If your tracking updates have stopped for more than 10 business days, or if your item arrives damaged, please contact us immediately at info@Memirova.com with your order number. We will arrange a free replacement or a full refund.
Contact Us
If you have questions regarding your order or shipping status, please contact us:
Company Name：BABYELEFANT TECHNOLOGIE LIMITED
Email:info@Memirova.com
Phone:+1 9295566566
Address:2525 Arapahoe Ave, Ste E4 #1155 Boulder, CO 80302 United States